Frequently Asked Questions
Everything you need to know about shopping with Kit n Kat Shop LLC.
How long does shipping take?
Standard domestic orders are processed within 2-3 business days and typically arrive within 5-7 business days. International shipping times vary by location.
What is your return policy?
We offer a 30-day return policy for all unworn and unwashed items with original tags attached. Please visit our Returns Portal to start your request.
How do I know which size to order?
Each product page features a detailed 'Size Guide' button. We recommend measuring yourself and comparing it to our chart as sizing can vary between different styles.
What payment methods do you accept?
We accept all major credit cards (Visa, Mastercard, American Express), PayPal, Apple Pay, and Google Pay for a secure checkout experience.
Can I modify or cancel my order after it has been placed?
To ensure fast delivery, we begin processing orders immediately. You can cancel or modify your order within 1 hour of placement by contacting our customer support team.
Are your materials ethically sourced?
At Kit n Kat Shop LLC, we prioritize quality and ethics. We partner with manufacturers who adhere to strict fair labor standards and use sustainable fabrics whenever possible.